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Neighbourhood Watch Warn of Scam National Insurance Calls

Photo Credit: PXFUEL

Residents in Highland Perthshire have recently been targeted with scam calls claiming to be in relation to National Insurance numbers being compromised.

A Neighbourhood Watch Coordinator said:

“I have just received a call claiming be from National insurance warning
that my National number has been compromised and all payments and
services to me have been suspended. I was asked to press a number to deal
with this.

“I believed this to be a scam and contacted the appropriate Government
Department, who confirmed that it is a scam and not to press any numbers
advised by the caller.

“Others may be similarly approached.”

The Chartered Trading Standards Institute (CTSI) has obtained a video of the unauthorised National Insurance number scam call in which an automated voice tells callers:

“Ignoring this final warning may lead you into legal troubles.

“The reason behind this phone call is to inform you that your National Insurance number will be terminated due to some unethical financial transactions.”

Callers are then asked to press 1 to continue with the call.

Lead Officer at CTSI, Katherine Hart, said:

“This scam is despicable in its attempt to scare the public with the threat of losing their National Insurance number at this challenging time for everyone.

“It’s astounding that these unscrupulous scammers refer to unethical transactions as the reason. 

“If you receive this call, do not ever press ‘1’ and please warn others about it. Also, report it to the authorities, such as Action Fraud, or in Scotland, Police Scotland.

“Reporting all instances of fraud helps consumer protectors establish a clearer picture of the landscape and the true scale of this problem.”

Scam calls are used to commit crimes like identity theft.

Police Scotland offers tips on taking action if you receive an unauthorised phone call:

  • Never give out your personal details when you’re contacted by phone, fax, post or email
  • Always offer to ring back any suspicious callers but check the phone number you are given
  • When throwing out documents which contain personal information try to shred them so that nobody could read your personal details
  • Always check your bank and credit card statements. Report any transactions you don’t recognise, even small amounts

If you think you have been a victim of identity theft:

  • Contact your bank or building society
  • Keep a record of all communication
  • Report the matter to the police and note the crime reference number
  • Request a copy of your credit report (such as Equifax or Experian) – you can ask for incorrect information to be removed.

For further information on safeguarding yourself against bogus callers, please visit the dedicated Police Scotland website at: https://www.scotland.police.uk/advice-and-information/scams-and-frauds/identity-theft/

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