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NHS Release Website Helping People Get To Their Appointments

NHS patients urged to plan ahead for appointments as rail strikes loom

People requiring transport to hospital appointments across Tayside can get there a lot easier now thanks to the ‘Go NHS Tayside’ website.

The website, which was developed by a partnership of NHS Tayside and regional transport partnership Tactran, was released earlier this year as a pilot project with the aim of improving travel to hospital. Since its release, Go NHS Tayside has helped almost two thousand people plan their journey to the hospital and find out which modes of transport they can use in order to get to their appointments.

NHS Tayside’s Clinical Care Group Manager, Elizabeth Henderson, said: “I am delighted to see that people are accessing the Go NHS Tayside website which helps make travel easier for patients and visitors.

“The website means people can see all the potential travel options available in one place allowing them to make an informed choice. Valuable user feedback also means that the website has been updated to help users get the best out of the planning tool and ensure that it is more accessible for patients and visitors.

“We know travelling to hospital can cause some worry for people so the website aims to help improve patients’ experiences of visiting hospital.”

The website initially focused on helping people attend their appointments in the Urology Department at the Perth Royal Infirmary before being rolled out across Tayside in April.

The website has recently been updated to make it more user-friendly for those with disabilities. Feedback was gathered from people with disabilities over a series of workshops and some of the suggestions have now been incorporated into the website such as changes to the layouts and features being adapted to improve clarity and screen compatibility.  

Tactran Chair, Councillor Andrew Parrott, said: “I’m delighted to see how the partnership working between Tactran and NHS Tayside is delivering a journey planning web app which is accessible and inclusive.  The work with disabled user groups to improve and develop Go NHS Tayside further recognises the planning and research involved in the ENABLE project.”

To find out more about the website and how it may be able to benefit you, visit http://www.gonhstayside.co.uk/.

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